Novaworks' phone system continues to be impacted by a technical issue with our service provider. If your call is unsuccessful, repeated attempts may allow the call to go through. Email support remains available while we work to resolve this issue. For urgent matters, please indicate that the support issue is important or time sensitive in the subject of the email. We will respond to support issues as quickly as possible.
The support email is: support@novaworks.com. In addition, you can dial 585-475-9801 and 585-476-9801 for emergency support. Please be advised this line does not have an accessible voice mailbox, so leaving a voice message does not guarantee we will receive it. We apologize for any inconvenience this issue may have caused and appreciate your understanding.
